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ECR-1 sound issue

Hi everybody,
I have just received the ECR-1 and am in full discovery. I want to use it as an external effect in a studio setup. However by carrying out some tests, I just noticed that the dry sound is modified from the source, as well as the wet sound. The sound that comes out is filtered with less treble and the reverb is also filtered and seems unbalanced. (in comparaison with my daw)
Can you tell me if this is a hardware problem or a firmware problem and if I need to request a return or refund?
Any help would be appreciated.


  • I have not received any response from Tasty Chips, but I assume they are aware of the problem with my unit as I contacted them several times via both email and Facebook. It is a real shame not to be provided support for a 500€ piece of hardware! My only remaining course of action is to write negative reviews in order to make potential clients aware of the issues with this product, as well as the poor communication and support that Tasty Chips provides. Very disappointed!
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